Return Policy

Item Return Policy

At Blum Daily, we are committed to providing our customers with high-quality products that are carefully crafted and made to order. We understand that sometimes issues may arise, and we want to ensure that your shopping experience is as seamless as possible. To that end, we have established the following return policy:

Eligibility for Returns

  • Defective Products: If you receive an item from us that is defective, damaged, or not in perfect working condition, we will accept returns for a replacement or a refund. Please report any defects or damage within 7 days of receiving the item.
  • Wrong Product: In the rare event that we mistakenly send you the wrong product, we will accept returns for the correct item to be shipped to you. Please report any such discrepancies within 7 days of receiving the item.

Non-Eligibility for Returns

We do not accept returns or offer refunds for the following scenarios:

  • Incorrect Selection Prior to Checkout: Please ensure that you select the correct item, size, color, and any other customization options before completing your purchase. As each item is made to order and unique to your specifications, we cannot accept returns for items that were incorrectly selected by the customer during the ordering process. It is essential to review your order carefully and double-check all customization details before confirming your purchase.
  • Change of Mind: We do not accept returns for items based on a change of mind, personal preferences, or other reasons unrelated to the item's quality or accuracy. We recommend reviewing the product descriptions, images, and sizing guides provided on our website to make informed choices before placing an order.

Return Process

If you believe your item is eligible for return based on the criteria mentioned above, please follow these steps:

  • Contact our Customer Service Team @ support@bloomdaily.com, within 7 days of receiving the item to report the issue and request a return authorization.
  • Provide clear photographs of the defective item or any discrepancies in the case of a wrong product. This will help expedite the return process.
  • Once your return is authorized, you will receive instructions on how to return the item. Please ensure that the item is securely packaged for return.
  • Upon receiving the returned item, we will inspect it to verify the issue. If the item meets the eligibility criteria for return, we will proceed with a replacement or refund, as applicable.

Refunds and Replacements

If a refund is issued, it will be processed in the original payment method used for the purchase. If a replacement is requested, we will strive to create and ship the new item to you as soon as possible.

Please note that the time frame for refunds and replacements may vary depending on the nature of the issue and the availability of the item.

We are committed to your satisfaction, and our goal is to resolve any issues you may encounter with your purchase promptly and effectively. If you have any questions or require further assistance, please contact our Customer Service Team, and we will be happy to assist you.

BloomDaily - support@bloomdaily.com